With Steve Reed (Head of Community Services, York Teaching Hospitals NHS FT) and Dr John Ribchester (PCN Clinical Director, GP and Chair of Encompass GP Partnership, Whitstable, Kent) as our guides, we revisit the changing face of care delivery, this time from the viewpoint of primary care and the community. Steve and John give us their perspectives on out of hospital care and how it has been transformed during the pandemic.
In this COVID-19 series, Tom Clarke (Director - NHS Insights & Interaction, Mtech Access) asks experts holding operational, strategic and clinical roles across the NHS to share their experiences and insights into how the NHS has responded to COVID-19 and the wider challenges facing the health service.
Tom begins by asking John to describe how primary care has changed since COVID-19 hit our shores in the UK, and the context of the pace of change for general practice. Tom then asks Steve to explain how he had been developing community services before COVID and the impact the pandemic has had on this agenda. Steve discusses how community services could change going forward and what role his teams could play for patients in the future. Tom then asks John about whether this could be a tipping point for primary care in terms of its scope and purpose, and what the most profound lasting changes could be.
This episode was originally broadcast on 29th May 2020 as a webinar. This podcast series has been converted from our webinar series 'How is COVID-19 impacting the NHS?'.
Learn more about our NHS insights services at: https://mtechaccess.co.uk/uk-nhs-insights/
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